UPDATE – student login issue

Hi,

Sooooooo the goods news is the login issue has been solved. Students should now be able to easily login to the mobile app with their UMnetID’s.

However we now have a new problem and that is during peak times (during the day mostly) when students login they are not seeing any data in the Courses feature.

Well it has taken us a bit longer then anticipated to figure out where and what in the communications pipeline is breaking down.

As of last Friday, November 27th, we think we have isolated the problem and we are now working on fixing it. The fix is going to require a few teams to get the patch completed so I anticipate the update may be moved into production, hopefully, by the end of the week.

My apologies go out to students trying to use the app to get information on their courses, books, grades and exams.

Best,

Dave

 

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